Privacy Policy

Effective Date: November 5, 2026
Last Updated: November 5, 2026

Khanly AI ("Khanly," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when using our platform.

By using Khanly AI, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect the following categories of information.

Account Information

When you create an account, we may collect:

• Name.
• Email address.
• Account credentials and authentication information.
• Account preferences.
• Subscription and account status.

User Content

When you use Khanly AI, you may provide:

• Questions and chat messages.
• Assignments, essays, and research materials.
• PDFs, Word documents, presentations, and spreadsheets.
• Images, screenshots, and other uploaded files.
• Instructions, rubrics, and other academic materials.

This information may be processed to provide AI responses and requested services.

Payment Information

If you purchase a subscription, payment information may be processed by our payment provider.

We may receive information such as:

• Subscription type.
• Payment status.
• Transaction identifiers.
• Billing dates.
• Limited payment method information.

We do not intend to store full payment card numbers or security codes on our own servers.

Technical Information

We may automatically collect:

• IP address.
• Browser and device information.
• Operating system.
• Usage activity.
• Error reports and diagnostic information.
• Log and security information.

We use this information to operate, secure, and improve the platform.

2. How We Use Your Information

We may use collected information to:

• Create and manage user accounts.
• Provide AI-powered academic assistance.
• Process uploaded files and user instructions.
• Maintain conversation and project history where supported.
• Manage subscriptions and usage limits.
• Process payments and billing requests.
• Improve platform performance and reliability.
• Detect fraud, abuse, and security incidents.
• Respond to support requests.
• Comply with legal obligations.

We use personal information only for purposes that are permitted by applicable law.

3. AI Processing and Third-Party Providers

Khanly AI uses third-party technology providers to operate its services.

These may include:

Anthropic: Provides the AI models used to generate responses and process information submitted to AI features.

Supabase: Provides backend infrastructure, authentication, databases, and storage.

Paddle: Our payment provider and merchant of record. Paddle processes subscription payments and related transactions.

Hosting and website providers: Support the delivery and operation of the Khanly AI platform.

Information submitted through AI features may be transmitted to AI providers to generate the requested response.

These providers may process information under their own terms, privacy policies, and applicable contractual arrangements.

We do not control the independent privacy practices of third-party providers. Users should review relevant provider policies.

4. How We Share Information

We do not sell your personal information for money.

We may share information:

• With service providers that help operate Khanly AI.
• With payment processors to complete transactions.
• When required by law, regulation, or valid legal process.
• To protect our users, platform, rights, and security.
• In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable law.

We do not disclose personal information to third parties for their independent marketing purposes without an appropriate legal basis.

5. Data Storage and Security

We use third-party infrastructure and reasonable technical and organizational safeguards designed to protect user information.

However, no online platform or method of electronic storage is completely secure.

You are responsible for protecting your account credentials and should avoid uploading sensitive or confidential information unless necessary.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services.
• Maintain accounts and requested history.
• Process subscriptions and transactions.
• Resolve disputes.
• Maintain security and prevent fraud.
• Meet legal and regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it is collected.

Where appropriate, information may be deleted, anonymized, or securely disposed of when it is no longer required.

7. Cookies and Similar Technologies

Khanly AI may use cookies and similar technologies to:

• Maintain user sessions.
• Support authentication.
• Remember preferences.
• Improve website functionality.
• Understand platform usage.

You can manage cookies through your browser settings. Disabling certain cookies may affect platform functionality.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Request a copy of certain information.
• Object to or restrict certain processing.
• Withdraw consent where processing relies on consent.
• Opt out of certain forms of data processing where applicable.

To exercise your rights, contact us using the details below.

We may need to verify your identity before responding. Certain information may need to be retained where required by law or for legitimate business purposes.

9. International Data Transfers

Khanly AI and its service providers may process or store information in countries other than your country of residence.

These countries may have different data protection laws.

Where required, we will use appropriate safeguards for international transfers in accordance with applicable privacy laws.

10. Children's Privacy

Khanly AI is designed for university students and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without legally required authorization.

If you believe a child has provided personal information to us, contact us so we can review the situation and take appropriate action.

11. Third-Party Websites

Our platform may contain links to external websites or services.

We are not responsible for the privacy policies or practices of those external services.

We encourage users to review the privacy policies of websites they visit.

12. Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change.

Any updates will be published on this page with a revised effective date.

13. Contact Us

For privacy questions, requests, or concerns, contact:

Khanly AI — operated by Hamad Khan, an individual sole trader based in Chile.
Privacy Support: khanly.ai.agent@gmail.com

Khanly AI is operated from Chile and processes personal information under Chile's Ley N° 19.628 on the protection of private life. If you live elsewhere, the rights listed in section 8 still apply to you under your own local law.